Managed IT Services
Many organizations implement Managed IT Services on an after-the-fact basis, adding management and runtime support to equipment and applications when they run into support or growth challenges. However, IT management and governance is increasingly becoming an embedded part of the data center infrastructure decision process.
IT is now asking “What is the best execution environment for this workload, given my SLA and support expectations, and how can I most cost effectively deploy and consume that compute environment allowing for scale and consistent availability?”
Kemazas’ Managed IT Services help clients:
>: More effectively manage every aspect of your hybrid cloud environment
>: Gain visibility into how your infrastructure is performing across virtual, private, and public cloud environments
>: Move from a reactive stance of “putting out fires” and give you time to work on strategic projects
>: Implement strategies and tools to manage across physical, virtual, and cloud environments
>: Improve system performance and efficiency, minimize downtime, and meet SLAs
>: Ensure users have IT support and access to all the systems and applications they need 24/7
>: Leverage technologies you already have and seamlessly integrate new ones
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We utilize software agents to track and analyze your network activity 24/7. When a system or function fails, an alert is generated for our team to immediately investigate. Once the problem is identified, we work to remedy it — remotely at first, and with additional resources as needed.
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Our preventive maintenance service for desktops regimentally monitors and addresses common problems experienced by desktop users. Whether it’s getting rid of viruses, attacking spyware issues or installing patches, we handle it all — in the background while your employees remain productive.
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With more companies looking for efficient, secure ways to incorporate their employees’ personally owned mobile devices into the workplace (also known as “BYOD — bring your own device”) we offer a response that answers all your needs. Our mobile device management (MDM) solution could be your best solution.
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How healthy is your overall network? On a regular basis, we’ll generate reports on the state of your systems, letting you know of potential problems that fall outside of safe parameters. With these comprehensive assessments, you’ll always have the best information for choosing the most effective response option.
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